Help & Questions

Help & Frequently Asked Questions

For Clients

How do I book a service?

Simply browse our services, select the one you need, choose a date and time, and complete your booking. It takes less than 2 minutes!

Are the professionals verified?

Yes! Every professional on Skili AI is thoroughly vetted, background-checked, and insured before joining our platform.

What if I'm not satisfied with the service?

Your satisfaction is our priority. If you're not happy with the service, contact us within 24 hours and we'll work to make it right.

How do I cancel or reschedule a booking?

You can cancel or reschedule your booking up to 24 hours before the scheduled service without any fees. Late cancellations may be subject to a cancellation fee.

What payment methods are accepted?

We accept all major credit and debit cards, as well as PayPal. All payments are processed securely.

For Professionals

How do I become a service professional on Skili AI?

Click on "Become a Pro" and complete the signup process. You'll need to provide proof of your qualifications, insurance, and pass our background check.

How do I get paid?

Payments are processed through our platform and transferred to your account after each completed service.

Can I set my own prices?

Yes! You have full control over your pricing. We display your rates transparently to clients before they book.

Still Have Questions?

Can't find the answer you're looking for? Contact us and our team will get back to you within 24 hours.